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FAQ'S

How do I place an order?

Browse products, add to cart, and proceed to checkout. Fill in your details and confirm the payment method.

Is Cash on Delivery (COD) available?

Yes! COD is available all over Pakistan. You can also choose card payment or bank transfer.

How long does delivery take?

Delivery time is 3–5 working days in cities, and 5–7 days in remote areas.

Can I return or exchange a product?

Yes, we offer 7-day return/exchange on eligible products. They must be unused and in original packaging.

How will I know my order is confirmed?

You’ll get an order confirmation via email or SMS with all your order details.

Is my information safe?

Absolutely. All data is encrypted and securely processed using trusted third-party providers.

What if my item is damaged?

Please report any damages within 48 hours of receiving your parcel. We’ll arrange a replacement or refund.

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